Question 1

When is payment due?

Accepted Answer

Full payment and a signed Terms and Conditions agreement are required before any equipment is delivered or used.

Question 2

Can I cancel my rental?

Accepted Answer

Yes. You may cancel up to 24 hours before delivery for a 50% refund of the rental fee.

Question 3

What happens if I damage the equipment?

Accepted Answer

You are financially responsible for any loss or damage caused by misuse, neglect, theft, or failure to follow proper operating instructions. Repair or replacement costs will be charged to you.

Question 4

Does the equipment need to be cleaned before return?

Accepted Answer

Yes. Equipment must be cleaned after use. A cleaning fee will apply if returned dirty.

Question 5

Can I take the equipment outside of Colorado?

Accepted Answer

No. Equipment must remain within Colorado and at the location listed on your rental agreement, unless you have written permission from us.

Ladder

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